Organization Structure

🛡

COMPLIANCE OFFICER

Cross-Departmental

Board
Indep.

EPP verification · field compliance with ethical recruitment standards · Connected to all departments

← dashed lines connect to all departments

Cross-departmental oversight mandate from Chairman level

★

CHAIRMAN

L1 · BOARD

Board of Directors · Strategic Oversight
Policy & Ethical Recruitment Governance

◆

VICE CHAIRMAN

L1 · DEPUTY

Deputy Governance · Board-CEO Liaison
Internal Audit & Risk Oversight

▲

CEO / MANAGING DIRECTOR

L2 · CEO

Executive Management · P&L Responsibility
EPP Champion · Final Deployment Authority

VAP — Internal Operations

🏛

ADMINISTRATION MANAGER

Office administration · Records management
General affairs · Administrative support

SOP & CORRECTIVE ACTION

SOPs · CAPs · Monitoring dashboards
Audit readiness & improvement logs

REPATRIATION COORD.

End-of-contract logistics
Nepal-side return coordination

SECURITY

Security guards · Access control
Premises & asset protection

FACILITY & SUPPORT STAFF

Housekeeping · Pantry & Catering
Logistics & Drivers · General Support

🤝

HUMAN RESOURCES MANAGER (Internal)

Staff Recruitment · Payroll
Training & Development

STAFF ADMINISTRATION

Staff records · Contracts
Attendance & HR Admin

PAYROLL & BENEFITS

Salary processing · Allowances
Staff welfare & benefits

STAFF TRAINING & DEV.

EPP awareness · ethical recruitment & worker-rights standards
Onboarding & refresher training

STAFF WELFARE & GRIEVANCE

Internal complaints · Anti-harassment
Non-discrimination · Staff support

SSF & INSURANCE

SSF enrolment · FEWF
Worker insurance pre-departure

💰

FINANCE & ACCOUNTS MANAGER

Financial Audits · Zero-Fee Control
Treasury & Compliance

EMPLOYER INVOICING

Employer billing · Cost itemisation
Service fee collection · Zero worker cost

ZERO-FEE AUDIT TRAIL

Fee flow records · Expense reconciliation
Audit-ready financial evidence

LEVY & STATUTORY COSTS

Malaysia levy · Security bond · SOCSO
FOMEMA · VDR fee tracking

FEE REPAYMENT MONITOR

Detect & remediate worker fee payments
Repayment tracking & reporting

💻

IT MANAGER

Systems & Data Security · Digital Compliance
Direct access to digital recruitment and compliance systems

HARDWARE & MAINTENANCE

Office hardware · Network upkeep
Equipment maintenance & support

VAP

ETHICAL
HUB

External Ethical Recruitment

👥

HR & RECRUITMENT MANAGER (External)

External Ethical Recruitment

Candidate sourcing & vetting
EPP zero-fee hiring pipeline

RECRUITMENT & SOURCING

FVFT sourcing · Interviews
Zero-fee code enforcement

MEDICAL & SECURITY SCREENING

DoFE/BMET medical · Police clearance
Pre-departure health coordination

CONTRACT EXECUTION

Nepali-language contracts · Pre-departure signing
Matches demand letter & visa exactly

PDOT

Pre-Departure Orientation Training
Worker rights · EPP rules · Medical

WORKER WELFARE

Post-deployment surveys
Integrity monitoring · Grievance response

⚙

OPERATIONS MANAGER

Operational delivery · SLA management
Documentation & Liaison oversight

CALL CENTER

Inbound inquiries · Support
Grievance logging · Information

FRONT DESK OFFICER

Reception · Visitor management
Worker info packs · Scheduling

CANDIDATE DATA MANAGEMENT

Audit tracking · Passports
Contracts & Demand letters

LIAISON MANAGEMENT

Embassy · DOFE
Visas & Airport clearances

🇲🇾

MALAYSIA CORRIDOR PARTNER

Licensed Destination Agency

External

Licensed Malaysian recruitment agency · Registered under local labor regulations
Handles all Malaysia-side approvals and documentation

↑ Appointed by Malaysian employer · Coordinates corridor end-to-end with NAAZ Nepal

Malaysia-based partner handling quota, work permits, medicals, and government portals